Hannah’s Journey:
Harassment Stopped and Confidence Restored
Posted by: My Debt Advisors
Date: June 18, 2025
Location: San Jose, CA
Hannah Nguyen was carrying over $20,000 in medical debt, much of it linked to a joint account with her former spouse. But the financia! strain wasn’t the only burden-she was being relentlessly contacted by debt collectors. Ca lis carne at ali hours, and collectors even reached out to her family and coworkers, violating her privacy and leaving her emotionally drained.
My Debt Advisors lntervene
After enrolling in our program, My Debt Advisors quickly stepped in to take control of the situation. Our legal team immediately notified all third-party debt collectors of our representation and issued formal cease-and-desist notices under the FDCPA (Fair Debt Collection Practices Act). The harassing ca lis stopped almost immediately.
From that point forward, ali communications were routed through our attorneys-allowing Hannah to focus on healing, not fighting collectors.
Legal Protection and Peace of Mind
With harassment eliminated, our team conducted a full audit of her account documentation. U pon formal request, the original creditor failed to produce complete and compliant records-lacking proper disclosures and missing critica! account identifiers. As a result, the debt was deemed invalid and canceled, and Hannah’s credit report was cleared by the three major bureaus: TransUnion, Equifax, and Experian.
Hannah’s monthly program costs dropped significantly, and her trust in our process grew stronger.
“I felt like I was under attack. They were calling my relatives and showing up in my email and voicemail every day. My Debt Advisors ended ali of it. They defended my rights and gave me my peace back.”
-Hannah Nguyen